Commonly Asked Questions

Do I need to book an appointment to visit your showroom?

In order to provide you with the best experience, we ask that you book an appointment by calling. or texting us on +447474778899 If you have any further questions, please do not hesitate to contact us.

What metal and gemstone do you offer?

We offer platinum, 18k yellow, white and rose gold.

High quality natural diamond, emerald, ruby and sapphire gemstones.

Other precious gemstones can be sourced to meet specific requirements.

How long does the process take?

It typically takes up to 4-6 weeks depending upon the intricacy of your final design.

Alternatively, if you need something as soon as possible please contact us.

Can I get my ring engraved?

Yes, please let us know what you would like to say and we can have it arrive ready engraved.

Do I have to pay a deposit?

Yes. As the piece will be designed to your exact specifications and preferences, we will need to request a 10% deposit.

This deposit will be non-refundable once you have approved the 3D design. This amount will be deducted from the final price.

What are the payment options?

We accept all major credit and debit cards as well as bank transfer and cash.